A social worker in an outpatient counseling center has just completed a first meeting with a client who was transferred from a co-worker who has left the agency. The client, a woman who has recently separated from her husband, is chatting about how she spent her weekend, describing her activities in detail. The social worker understands that the client may be reacting to the change of counselors. To best address this, she should:
A. Ask the client to prioritize her goals.
B. Carefully review the case record of the contacts with the previous worker.
C. Summarize and explain her understanding of the issues.
D. Suggest that it can be confusing to lose the familiar person and begin with a new counselor.
Explanation: Address the key recent change, engage, acknowledge the client’s experience.